Virus Protection Promise includes a virus removal service provided by a Norton expert. In the unlikely event that we are unable to remove the virus from your PC, Mac, Android and/or iOS device, you will be entitled to a refund. Learn more.
Norton Extras
Extra Benefits. No Additional Cost.
Norton Extras provides you with more services to ensure that you are safer online.
These exclusive benefits, valued at $150, are available at no additional cost as long as automatic renewal is active for your device security subscription. Terms below*
Norton Extras
Your computer should run as smoothly as possible. Our Customer Service agents are just a phone call away to help ensure your protection is running optimally on your computer and provide a comprehensive, multi-point inspection designed to keep your aging Windows PC or Mac® running like new. An invitation will be sent to you as you get closer to your subscription’s renewal. Customer Care service can only be redeemed once a year.
An extra 100GB of cloud backup storage secures more of your info from online threats, hard drive failures, and stolen devices.
Free Additional Services
Think your texts, emails, or social media messages are scams? Are the websites you’re visiting risky? Just ask Norton Genie and you’ll know instantly.
Use Safety Dashboard to help spot weaknesses in your passwords. Create new, hard-to-break passwords with one click with Password Generator. Update and save them easily.
Your vault automatically keeps logins sync'd across your devices. Access it quickly with Apple Touch ID®/Face ID® or Android Face & Fingerprint Unlock on your mobile devices.1
Secure. Smart. Simple.
Browse, message, and shop in peace—while we help block online threats, ad trackers, and phishing attempts—with Norton Secure Browser: a free, more private browser that provides protection for your digital life.
These valuable features may also be included with your subscription.
Device Security
Protection for PCs, Mac®, Android™, or iOS device.
Password Manager
Generate, store, and keep track of strong passwords for your online accounts.
PC Cloud Backup4
Store your personal files as a preventative measure against data loss.
To install, please have your registered email address and password available
See detailed system requirements for Norton Extras, and Norton products/services on Norton.com/sysreq.
Norton Virus Protection Promise
Windows Operating Systems
Microsoft Windows XP SP3 or higher, Windows Vista, Windows 7 or Windows 8
Microsoft Windows 11/10 (all versions), except Windows 11/10 in S Mode and Windows running on ARM processor
Mac Operating Systems
Mac OS X 10.5 or later
Android Operating Systems
Android OS version 6.x or later (must have the Google Play app installed)
iOS Operating Systems
iOS version 7 or later
Norton Customer Care
Windows Operating Systems
Microsoft Windows XP SP3 or higher, Windows Vista, Windows 7, or Windows 8
Microsoft Windows 11/10 (all versions), except Windows 11/10 in S Mode and Windows running on ARM processor
Mac Operating Systems
Mac OS X 10.5 or later
1 With the free version of Norton Password Manager, we reserve the right to limit the number of entries (like passwords) at any time. This limitation won’t affect any existing entries in your vault.
4 Cloud Backup features are only available on Windows (excluding Windows in S mode, Windows running on ARM processor).
Norton Extras Terms and Conditions
The following terms and conditions apply and govern your access and use of Norton Extras.
Eligibility: You must have a device security subscription with automatic renewal active to receive Norton Extras. If you decide to cancel the renewal, you will immediately lose access to your Norton Extras. If you decide to reactivate the renewal, the Norton Extras benefits will be reinstated.
Benefits: If eligible, you will receive Norton Extras benefits at no extra cost. Benefits may differ per subscription and country, and no compensation will be paid with respect to any unused benefits.
Norton Virus Protection Promise: Your device security subscription must include an antivirus to take advantage of the virus removal service. See complete details.
Norton Customer Care: This one-time service can be redeemed only once a year before the end of your current subscription period. Standard call rates apply depending on your phone provider.
Computer Performance Improvement: This one-time service can be redeemed only once a year before the end of your current subscription period. Standard call rates apply depending on your phone provider.
100GB Extra Cloud Backup: Your device security subscription must include Cloud Backup. The 100GB is added to the total amount of your cloud storage. If you cancel your renewal, any unused GBs from the 100GB will stop being available, and any used GBs will be kept.
Changes: Norton Extras as well as its eligibility criteria are subject to change. We reserve the right to update or end any or all benefits at any time, as well as discontinue Norton Extras.
